MEREDITH Strategy + Design

We design the places and spaces where people come together to do great work

Filtering by Tag: design program

A design "program" is a distracting, useless, and potentially destructive tool

I'd propose that we seriously consider and promote the development and application of lessons-learned from "user experience" professionals (the new industrial designers) who are transforming the world and infiltrating our practice domain. Projects might be made richer and more satisfying for everyone if the "program" were augmented by, for example, "experience maps" that shift the focus and attention of the entire team to the daily lives of the occupants and visitors to the facilities. Maybe then we could move from being measured by "errors and omissions" to measuring the rewards of "engagement." Maybe then, we can shift from seeking the diminishing returns of cheaper design to at least avoiding the erosion from cheapened experience.

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